We guarantee every bulb and every strand for the entire season. The first thing you should consider when hiring a contractor to install your Christmas Lights is what type of guarantee they offer. We will respond to your call within 24 hours to trouble shoot a circuit or replace bulbs at no additional cost. You deserve the best customer service. Lets work together to make this season a memorable one. The Christmas Season goes by so fast, don’t trust just anyone to keep you online and shining bright. Request a quote right now and have it within 24 hours.

If our materials fail any time before December 23rd, we will be there within 24 hours to fix it. (excluding Sundays, Thanksgiving Day, Christmas Eve and Christmas Day. Guarantee does not cover accidental or deliberate damage by people, plants, or animals or wind or hail damage. Additional charges may apply for service calls related to accidental or deliberate damage. General reminder to unplug all devices during rain or snow. Electricity does not like water.)

In order to give all of our customers the best service possible, we require you to follow these simple steps before we respond for tech support.

1) Ensure your Christmas Lights are nice and dry.  Electricity does not like water.
2) Make sure your cables are plugged in.
3) Check the breaker box to make sure that all of your breakers are on.
4) Push the buttons in your GFCI switches that are built into the sockets all over your house.
5) Reset the timers to the proper current time and reset any built in breakers in the timers.

If you still cannot get your lights to turn on, give us a call at the number given to you by the installer or call 972 954-9598 and we will find the number for you.